Blind Dog Bumper Collar Questions, FAQS

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Do you offer international sales?    Yes, I will anywhere, but there WILL be additional shipping charges.  Please send me your complete address and the breed and weight of your dog so I can determine the box size, and quote you a shipping price.

Why aren’t these collars adjustable?  They don’t need to be. My dogs get groomed very short in the summer, and the collar still works, even if it’s a little loose. I have found that if you simply measure around a dog’s neck and purchase THAT size, the collar will fit comfortably. These collars work best with a snug fit, but they will work either way, snug or slightly loose. These collars can be worn with the buckle on top of the neck, or under the neck, whatever works best for your dog. 

Will the collar twist around the neck?   These collars have a patented  "weight balance design" to help the hoop stay level.

How tight should I measure?  These collars work best with a snug fit. Measure with one finger under the tape measure... the number you get is the size collar to purchase.  Please see our Measuring Guide page.        

Can I measure my dog’s collar to get the measurement?   No, it’s best to actually measure around your dog’s neck so the Bumper Collar will fit properly.

Can I leave this on my dog all day?   All dogs are different, some need them in the house, some only wear them outside, some need them in unfamiliar places or if you move furniture around.  As a safety precaution, it’s best to leave them OFF if you aren’t around.  These are not toys and you shouldn’t leave your dog unattended.

My dog has collapsing trachea. Can she wear this bumper collar?   

If your dog was "diagnosed" by a vet with collapsing trachea, I would suggest going with a harness type design, instead of my bumper collar design.

If your dog does that awful gasping/ wheezing for air, ( but was NOT actually diagnosed) next time it happens, put one finger over one nostril to stop air flow through one nostril. If the wheezing stops immediately, it might be just a "reverse sneeze."

How do I determine what size hoop my dog needs?  Please look at the  measurement on the metal yardstick to see the length of the hoop - make sure it extends forward enough to clear your dog’s face. There should be 2" (small dogs) to 3" (large dogs) buffer space between the nose and hoop.  

Chubby dogs or dogs with a short nose might do better with a SMALLER hoop, and dogs with a thin neck may need a LARGER hoop.

 EXAMPLE: 

A pug may measure 15" around the neck, while a beagle and a border collie may ALSO measure 15" around the neck. The pug would do best with a SMALLER hoop, the  beagle would do best with the STANDARD size hoop, and the border collie would need a LARGER hoop that extends out farther. If you are unsure, no worries! I can do a transparent overlay if you send me a side view picture of your dog.

What is the hoop strength?  As the size of the collar increases, the strength of the wire gets stronger. Very small collars have softer wire to keep them lightweight, mid-range collars have stronger wire, larger collars have heavy duty wire. Generally, if your dog is young, pushy or very energetic, despite being blind, your dog might do better with heavier wire inside the tubing. Very large dogs or dogs with "push power" might need the XHeavy Duty hoop.  

Can I get a collar without any fake fur?   No, the fake fur provides padding so it’s comfortable for your dog, and it helps grip the neck to keep the collar balanced. By the way, all the fur is fake fur, also called "faux" fur.

How do these Bumpers fasten?   To help keep the collar balanced, they fasten with a plastic pinch squeeze buckle. They are not adjustable, but they ARE padded for comfort.   

How do you clean these Bumpers?   These collars are easy to wash.... swish around or scrub collar in a basin of soapy water, rinse, squeeze out the excess water, then drip dry! A lint roller or light brushing will fluff out the fur. 

Can I exchange it if I order the wrong size?   I will do exchanges, or issue refunds for returned/ undamaged collars.  When you receive your collar, leave the protective cover on while you try it on your dog. I want this Blind Dog Bumper Collar to work for your dog and improve their quality of life, but if the collar “doesn’t fit,” or your dog “just doesn’t like it,” you can send it back, as long as it's not damaged,  for a refund or exchange. The shipping costs are NOT refundable - the Post Office gets their money regardless.